US Tech Electronics has full SSL security for all orders submitted over the
internet. You will enter the secure portion of our site when you checkout of
our store, you will be able to see that you are in a secure, encrypted mode by
noticing that in Internet Explorer a lock icon appears on the status bar and
in Netscape the security lock icon on the button bar and on the bottom of the
page is now locked. Once in this secure mode, your submissions to our site are
encrypted with 128-bit encryption and secure from outside users. Once we
receive your orders, we retrieve them only through the same secure connection
ensuring that your private and credit card information is secure throughout
this process. We can also take orders over the phone if you prefer. We accept
money orders, cashiers checks, Visa, MC, and PayPal.
DOMESTIC SHIPPING: Most of our orders are shipped via UPS ground shipping to
the lower 48 states. If you prefer express shipping, there is an additional
charge. Orders placed over weekends and holidays will typically ship the
next business day. NOTE: All screens are shipped from our
factory in Indiana. Please allow 7-10 business days for your screen to
arrive. If you need your screen sooner, please email us for a quote on
express shipping to your area.
INTERNATIONAL SHIPPING: For all International orders and orders shipping to
Hawaii or Alaska, please contact us for a shipping quote.
US Tech Electronics is required to charge sales/use tax for shipments to
Most Da-Lite screens and Draper screens come with a one year factory warranty
against defects. If you have a question about a specific item's warranty,
please contact us.
US Tech Electronics is committed to maintaining your confidence and trust, and
information you provide online. It is our policy that personal information,
such as your name, postal and e-mail address or telephone number, is private
and confidential. Accordingly, the personal information you provide is stored
in a secure location, is accessible only by designated staff, and is used only
for the purposes for which you provide the information (such as to reply to
your requests for information, processing orders, etc.). For those persons
submitting orders, your email address will be added to our mailing list.
Limitation of Liability:
No Release of Information to Third Parties. Personal information
will not be released to third parties except if release is required by law or
is pertinent to judicial or governmental investigations or proceedings. There
are no other circumstances under which we will provide personal information to
US Tech Electronics shall not be liable under any circumstances for any
consequential, incidental, special or exemplary damages arising out of or in
any connection with the purchase or use or the products, including but not
limited to lost profits, lost data, or any claim based on indemnity or
contribution, or the failure of any limited or exclusive remedy to achieve its
essential purpose or otherwise.
There is a 20% restocking fee for any returned item. In the event that an item
arrives damaged, please contact us and we will assist you with your claim.
Shipping charges and related insurance charges are the responsibility of the
customer and will not be refunded or credited. All exchanges and returns
require a Return Material Authorization (RMA) number. Items returned without
prior approval and an RMA number will be refused. Please email our customer
service department for your RMA number and specific return instructions. Customer